Dos and Don’ts of Unpaid Internships

If you can’t pay an intern, you can at least give her meaningful assignments, argues Bruce Weinstein

Christmas may be the most wonderful time of year for many, but for managers, it’s summer that often brings the greatest joy. After all, this is when millions of college students and recent graduates offer their services for little or no pay. What could be better for business than voluntary unpaid labor? The federal Labor Dept., however, is cracking down on these arrangements, on grounds that they may violate labor laws. [Read more...]

Let’s Abolish Caveat Emptor

Why should the buyer beware? It’s up to companies to be honest and transparent about the products they are selling.

By Bruce Weinstein, PhD

When I was 10, I bought some gizmo that turned out to be a piece of junk.

Caveat emptor!” my mom told me when I showed her the busted toy I’d just spent my hard-earned allowance on.

“What does that mean?” I asked.

“Let the buyer beware,” she said. “You can’t believe everything people tell you when they want to sell you something.” [Read more...]

Toyota: Sorry Seems to Be the Easiest Word

Should we praise someone who does what he or she is ethically required to do?

by: Bruce Weinstein

The Ethics Guy Podcast:  Toyota.mp3

Akio Toyoda, President of Toyota Motor Corporation, has apologized for his company’s debacle surrounding design flaws with various car models. Should we praise someone who does what he or she is ethically required to do? [Read more...]

Five Easy Principles?

It’s not enough to know what to do. Understanding why is important, too, so the Ethics Guy explores the deceptively simple guidelines that govern behavior.

Over the past four weeks, this column has looked at some ethical questions that arise in professional and personal life, such as the ethics of New Year’s resolutions, whether it’s O.K. to lie to help the company, and collecting for kids at the office. By now, you might be wondering, “On what are you basing your analyses, Ethics Guy?” After all, it would be easy for anyone to shoot from the hip and say what he or she feels is the right thing to do when presented with an ethical dilemma.

As a professional ethicist, however, my responsibility is not merely to explain what we ought to do, but, perhaps more importantly, to say why we ought to do it. My ethical obligation to you is to provide good reasons for how we ought and ought not to act. [Read more...]

The Ethics of Outsourcing Customer Service

Sending jobs overseas may be good for the bottom line in the short term, but frustrated customers will vote with their wallets.

It’s a familiar scenario: A product you purchased recently has developed a problem, so you call the company’s toll-free number and are connected to a “customer service associate” in India or the Philippines. You describe your problem but have a hard time understanding what the company representative is saying. You try several more times to communicate why you are calling but cannot get information that you can comprehend. You ask to be transferred to someone in the U.S. and are then put on hold for what seems like an eternity. You hang up in frustration and vow never again to purchase anything from this company. [Read more...]

The Ethics of Multitasking

Stop the multitasking madness: Put down the iPod and your BlackBerry, and pay attention to the task at hand

By Bruce Weinstein, PhD

I’ll never forget how great I thought it was when I first discovered multitasking on my computer. Suddenly it was possible to switch between tasks seamlessly; with multiple windows, tabs, and programs open simultaneously. I could write articles, check e-mail, do research, and build spreadsheets—barely pausing between activities. I felt as if I were doing everything at once. It seems like ancient history now, but being able to move quickly and smoothly from one activity to another on a PC was nothing short of a revelation. [Read more...]

A Memo to New Graduates

To: Business School Graduates, Class of 2009
From: The Ethics Guy at BusinessWeek.com
Re: Your Future

Congratulations! Your hard work and persistence have paid off, and you are now on your way to a successful career in business. [Read more...]

The Ethics of Work-Life Balance

The recession pushes some to work harder than ever, but overextending yourself won’t save your job, and it’s unethical, too .

By Bruce Weinstein, PhD

We are a nation in pain. According to a Mar. 12 Gallup poll, the number of people in this country classified as “suffering” has increased by 3 million over the past year. Managers and business owners experienced the greatest loss of well-being; 60.8% of businesses were thriving in the first quarter of 2008, but this number decreased by almost 14% by the fourth quarter. [Read more...]

We Need an Ethics Czar to Battle a Widespread Breakdown in Standards

Few Americans rate highly the ethical standards of executives, lawyers, members of Congress, or stockbrokers.

By Bruce Weinstein, PhD

Energy Czar. Health Reform Czar. Technology Czar. Green Czar. President Barack Obama continues to line up an impressive array of policy leaders to tackle our ever-mounting social and economic problems. Tough times call for creative solutions, and the President is right to look for the best and the brightest to heal our battered economy and bruised infrastructure. [Read more...]

Are You a Good Leader?

You will be if you draw on key ethical principles. Here’s how to do it, whether you’re a CEO, a banker, an entrepreneur, or anyone else in business

By Bruce Weinstein, PhD

“Never underestimate the other guy’s greed.” This isn’t just a classic line from the 1983 Brian De Palma film, Scarface (written by Oliver Stone). It also reflects the attitude that has caused the economic disaster we’re now clawing ourselves out of.

Isn’t it time for a new way of thinking? [Read more...]